Around this time last year Aptos and their leadership team were still under the Epicor banner, after close to a year as an independent firm Aptos hosted their first user conference. Fortunately for me I was able to head back to Las Vegas for the fourth time in 6 weeks – this time I didn’t test my luck at the blackjack tables. Being in Las Vegas seemed to be appropriate as the investment firm Apax Partners is gambling on Aptos and their leadership team to be successful in a very competitive retail landscape. Time will tell if the gamble will pay off…but first some reactions to the conference:
- It is about the people – at the end of the day, regardless of what business you are in, people buy from people. Maybe one day when bots have taken over they will purchase from each other and we will be left to fend off Skynet. Not only do we buy from other people, but the biggest driver for happy employees are the people we work with and for. Aptos is taking a refreshing take on this, emphasizing the importance of culture and people. The investors in Aptos took to main stage to reinforce this, stating that they were making an investment in the business but also the leaders, from CEO Noel Goggin on down. Noel also emphasized the importance in the team he has built to manage the growth and opportunity for Aptos. This focus on the people is refreshing…and at the end of the day business is about people working with and dealing with other people.
- Leaning on a legacy of cloud – the cloud is no longer an enigma but is firmly entrenched as the preferred vehicle to deliver software. Not simply because it lowers the total cost of ownership (TCO) but today it is starting to show its true business value. Allowing for retailers and others to quickly scale whether in terms of product growth of geographical expansion. A number of the customers we visited such as Tory Burch, Michael Kors and Nike were looking to Aptos to help empower their global expansions – this was made easier due to the cloud-based solution. Other retailers such as Tumi were looking to lean on the cloud-based solution to have a much more dynamic and flexible inventory system. Truly tying together their inventory whether in the store, storage room or distribution center. The cloud is here, the cloud is the preferred vehicle for product and the cloud allows greater business value.
- Further up to the customer or further back into supply chain? So where can Aptos go from here? Granted they have plenty of opportunity within their existing client base as well as closing net new opportunities. But is there a play for Aptos to push further back into the stack and provide their customers with greater views in the sourcing and manufacturing portion of their supply chain? Or move even deeper to the omni-channel needs of the consumer, building on their acquisition of ShopVisible, placing a bigger bet on eCommerce world where the likes of Demandware are present? They have shown an ability to build out the necessary assets, for example QuantiSense brining more powerful analytics to their portfolio. This will provide even greater insights into the customer demands. For Aptos to truly reach its potential we feel they will need to think through some of these strategies, whether they partner or develop their own solutions that is up to Noel and his team to figure out.
Thankfully what happens in Vegas isn’t staying in Vegas for Aptos. They come of out of a successful user event with the wind at their backs. Noel and the team have carved out a nice space to play in. However there are many fierce competitors out there, their honeymoon period is long over. The team is in place and with some strong customer stories it is up to Aptos to step up and really push their story.
If you were to place a bet, Aptos seems to have some favorable odds. But as we all know, nothing in Las Vegas is a sure thing!